THE FAMED BUSINESS MOTTO:
“The customer is always right.”
“Peter’s Salesmanship Rule: The customer is always ripe.”
“There are two essential rules of management.
LE VERSION FRANCAISE:
“France...a country where shop-owners seem to be guided by the credo that the customer is always, incontrovertibly wrong.”
THE SALES CLERKS' COUNTERQUOTE:
"Whoever said 'the customer is always right' clearly never worked with the public a day in their life."
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